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How we collect information

We collect information about you when you fill in the form to join Simona Club on this website, or when you fill in a Simona Club card in one of our stores. We also collect information about your purchases so that we can identify and reward customers who frequently buy Simona labels.

 

Why we collect information

We only collect information about you to enable us to send you information about our company, products and services. That information might be sent to you by email, or by post (if you choose to provide a postal address), or if you approve, by SMS. We also use information we collect to identify and reward frequent customers.

 

We collect information on your general location (postcode) so that we better understand the geographic spread of our customers.

 

We give you the option of indicating your general age group so that can send you information that might be better focussed on your fashion shopping requirements.

 

What we do with your information

Your information is kept in a secure database with access limited to only a small number of our staff. It is only used for the purposes of sending you information by email, post or SMS.

 

The Simona staff who handle the databases understand their obligations under Australian law to keep your personal information secure.

 

What we definitely don’t do with your information

  • The information is never revealed to, sold to, exchanged with or loaned to any other party, unless required by Australian laws.

  • The information about you is not linked to credit card or banking information.

  • Your telephone number information is not used for marketing calls, except for SMS reminders, and only if you choose and approve that option.

  • Information about you is not kept if we no longer have any use for it. It is completely deleted from our databases.

 

Deleting information about you

If you ask us to delete information about you, or if we have no further use for information about you, we completely delete your information from our database. You can remove yourself from our database by clicking ‘Unsubscribe’ on the Simona Club email newsletters or by writing to us at Simona Pty Limited, 51-63 O’Connor Street, Chippendale NSW 2008, or by calling our head office on FREECALL 1800 654 116 and asking to speak to the Privacy Manager.

 

If you wish to unsubscribe, please be careful to quote the exact email address that has received our newsletter—some customers have several email addresses, and it is important that you identify the exact email address that should be deleted.

 

Updating your information

You may amend your personal information by clicking ‘Update my details’ on Simona Club email newsletters.

 

Changes to our Privacy Policy

If any changes to these policies occur, we will notify our customers by updating this section of our website.

 

Copyright

Unless otherwise indicated, copyright in the information on this web site and in data collected by us is owned by Simona Pty Limited, copyright 2006. This site or any part of this site or images on this site may not be reproduced without the express permission of Simona Pty Limited.

 

You can contact us in a number of ways if you have a problem

If you have any concerns or complaints, please contact our Privacy Manager:

 

Ms Jean Newton

Simona Pty Limited

51-63 O’Connor Street

Chippendale NSW 2008

Australia

 

FREECALL 1800 654 116       

Facsimile 02 9319 2804

Email info@simona.com.au

 

 

 

 

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Privacy Policy

 

We recognise the importance of handling your private information with complete security and confidentiality, and our legal obligations under Australian law to protect your privacy.